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Home/Legal/Grievance redressal

Grievance redressal

Version 0.1 · effective 19 Sep 2026

Draft for legal review. Replace the bracketed items and have this page reviewed before launch.

If something has gone wrong, we want to hear about it.

How to raise a grievance

  • Email: [grievance email]
  • Phone: [grievance phone]
  • Write to: [registered address]

Grievance officer

[Name], [designation]

Response times

We acknowledge within [2] working days and aim to resolve within [15] working days.

Grievance officer

[Grievance officer name]
Email: grievance@matryxcap.com
Phone: +91 00000 00000
[Registered office address], Pune, Maharashtra